Randall researches and teaches, focusing on CEO personality, top management team interaction, board dynamics, leading diverse teams, conflict management, and the effects of member personality on group interaction and performance.

Randall has won the Academy of Management’s ‘Best Paper’ award, as well as the ‘most influential article’ award. His research was similarly awarded ‘most influential article’ by the International Association of Conflict Management and ‘Best Paper’ published in small group research.

A man smiling while holding a framed award from the Academy of Management for the Best New Directions Paper, presented to him for his work on intragroup conflict.

Randall’s newest book is ‘Disaster in the Boardroom: Six Dysfunctions Everyone Should Understand.’ His earlier book is ‘Leading and Managing in the Dynamic Organization.’ He has also published more than 50 articles in top scientific journals such as Administrative Science Quarterly and the Journal of Applied Psychology, as well as top managerial journals including Harvard Business Review and Sloan Management Review. His research has also been featured in major news outlets around the world including the BBC, Economist, Financial Times, Forbes, Board Agenda, The New Yorker, and Zawya.

A virtual meeting screenshot featuring a presentation about the OB Division Awards and Celebration at the Academy of Management's 2021 Annual Meeting, showing award winners and participants.

Randall is also an outstanding mentor, having won the Academy of Management’s ‘Best Mentor’ award and teacher as a winner of London Business School’s ‘Excellence in Teaching” award.

Randall has been invited to teach and consult across the world, for companies such as ADNOC, Alcan, AREVA, Barclays, Chevron/Texaco, Deutsche Bank, Emirates Bank, E.ON, GIB, IBM, Lufthansa, Nestlé, Price Waterhouse Coopers, and Roche.

Randall holds a PhD in Social Psychology from the University of California, Berkeley. Prior to joining London Business School, he was on the faculty of Northwestern University and Cornell University’s SC Johnson Graduate School of Management. He is a former Deputy Dean (Faculty), Faculty Director of the Leadership Institute, Subject Area Chair of Organisational Behaviour, Chair of the Ph.D. Programme, Research Ethics Committee Chair, and Vice President of the Campaign Committee of London Business School.

Randall is a Partner at Talentsage LLC, a company that provides evidence-based tools to accelerate leadership and talent development. As a co-founder, he plays a significant role in a company dedicated to helping individuals and organizations improve their performance through scientific, data-driven approaches to learning and development. This includes offering insights and tools based on academic research to help people and teams develop effectively.

Randall’s expertise includes:

THE CRUCIAL ROLE TRUST PLAYS IN GETTING THE BENEFITS OF TASK CONFLICT


BRINGING TOGETHER DIVERSE PERSPECTIVES TO IMPROVE TEAM PERFORMANCE


THE EFFECTS OF CEO AND TEAM LEADER PERSONALITY ON PERFORMANCE


BOARD EFFECTIVENESS


What Randall does

Randall’s professional endeavors, encompassing his research, teaching, and consulting, are unified by a core commitment to fostering enhanced collaboration within organizations.

His expertise lies in developing and implementing strategies that optimize interpersonal and team dynamics. This includes advising leaders on maximizing team performance, devising methods for improving information flow to drive superior outcomes, and implementing effective approaches to conflict resolution.